We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or book a treatment with us.
Information We Collect
We may collect the following information:
- Name, contact details (phone number, email, address)
- Date of birth (to confirm eligibility for treatments)
- Medical history, allergies, and relevant health information (to ensure your treatment is safe and suitable)
- Payment details (processed securely by our payment provider – we do not store full card details)
- Photos (with your consent, for treatment records or marketing purposes)
How We Use Your Information
Your information is used for the following purposes:
- To manage your bookings and appointments
- To provide safe, appropriate treatments tailored to you
- To send appointment confirmations and reminders
- To process payments
- To keep secure treatment records as required by law and insurance
- With your consent, to send marketing emails or texts about services, offers, or updates
Sharing Your Information
- We will never sell or share your data with third parties for marketing purposes.
- We may share data only where legally required (e.g. insurance or regulatory purposes).
Data Storage & Security
- Your personal information is stored securely and only accessed by authorised staff.
- We comply with GDPR and take appropriate measures to protect your data from loss, misuse, or unauthorised access.
Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections if any information is inaccurate
- Request deletion of your personal data (where legally permitted)
- Withdraw consent for marketing communications at any time
How Long We Keep Your Data
- Client records are kept for 7 years in line with insurance and legal requirements.
- After this period, records will be securely deleted.
Cookies
Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings if preferred.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Dr Anna Aesthetics
Suite 111 Phenix Salon Suites
Unit 6 Deansgate One
Manchester
M3 1AZ
anna@drannaaesthetics.co.uk
07540801243
